PRIVACY POLICY

Jay Capital FX Privacy Policy

Last Updated: June 2025

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification: Name, email address, phone number, payment details
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on site, navigation paths
  • Marketing Data: Your preferences in receiving marketing from us

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services
  • To process transactions and send service notifications
  • To improve our website and services
  • To communicate with you about updates and offers
  • To prevent fraud and ensure security

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data:

  • Secure servers with encryption
  • Regular security audits
  • Limited access to personal data
  • Compliance with Zimbabwe's Data Protection Act

4. Data Retention

We retain personal data only for as long as necessary:

  • Active clients: Data retained while account is active + 3 years
  • Financial records: 7 years as required by law
  • Marketing data: Until consent is withdrawn

5. Your Rights

Under data protection laws, you have rights including:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing
  • Portability: Request transfer of data to another organization

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Deliver targeted advertisements

You can control cookies through your browser settings.

7. Third-Party Disclosures

We may share data with:

  • Payment processors (PayPal, Mukuru, Ecocash)
  • Service providers (email services, analytics)
  • Legal authorities when required by law

We never sell your personal data.

8. International Transfers

Your data may be transferred to and processed in countries outside Zimbabwe. We ensure all transfers comply with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our website.

11. Contact Us

For any questions about this privacy policy or your personal data:

Email: Jaycapitalfx@gmail.com

Phone: +263 77 123 4567